Our commitment: We aim to handle personal information responsibly, explain why we request it, and provide clear ways for you to contact us about your privacy.
1. Introduction
This Privacy Policy describes the information practices of Chuck Beyers Media LLC, doing business through BrownDog.App (referred to as "Brown Dog," "we," "our," or "us").
It applies to information collected through BrownDog.App, our website inquiry forms, consultations, communications, and services that reference this policy.
Some products, client websites, communities, or third-party platforms may have additional privacy terms that apply to their specific services.
2. Information We Collect
Depending on how you interact with our business, we may collect:
- Contact details: Name, business name, email address, phone number, and other contact information you provide.
- Project information: Website URLs, business goals, requested services, project details, and information submitted through consultation or inquiry forms.
- Communication records: Messages, inquiries, appointment requests, and correspondence associated with our services.
- Transaction information: Purchase details, service selections, and billing-related records. Payment card processing may be handled by third-party providers.
- Website usage information: Browser information, device type, referring pages, approximate location derived from technical information, and interaction data where collected by our website tools.
Please avoid submitting passwords, payment card numbers, or other sensitive information through general website inquiry forms.
3. How We Use Information
We may use collected information to:
- Respond to inquiries and requests for information.
- Review website and marketing needs.
- Schedule consultations and communicate about projects.
- Deliver purchased products and services.
- Provide customer support and service updates.
- Send marketing communications where permitted and, when required, with your consent.
- Improve website performance, content, and user experience.
- Maintain business records, protect our systems, and comply with applicable legal obligations.
4. SMS, Email & Communications
Service-Related Messages
If you provide your contact information and authorize relevant communications, we may contact you about inquiries, consultation scheduling, project updates, and customer service matters.
Marketing Messages
Promotional text messages are sent only where we have the consent required by applicable law. Marketing SMS consent is optional and is not a condition of purchasing our services.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.
Email Preferences
You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting us. Certain service-related communications may still be necessary to fulfill an active request or agreement.
Mobile Information
We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes. Service providers supporting our messaging operations may process information as needed to deliver those communications.
7. Data Security
We take reasonable steps intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and satisfying applicable legal obligations.
Retention periods may vary depending on the information, the nature of our relationship, and applicable requirements.
9. Your Privacy Choices
You may contact us to request information about the personal data we hold about you, ask for corrections, or request deletion where appropriate.
Depending on your location, applicable privacy laws may provide additional rights, including rights relating to access, correction, deletion, or certain processing activities.
We may need to verify your identity before completing a request, and some information may need to be retained for legitimate business or legal reasons.
To submit a privacy request, email [email protected] .
10. Third-Party Websites
BrownDog.App may link to third-party websites, social platforms, payment services, educational resources, and community services.
Those third parties may have their own privacy policies and data practices. We encourage you to review their policies before providing personal information.
11. Children's Privacy
BrownDog.App's general business and marketing services are not directed toward children under 13.
We do not knowingly seek to collect personal information directly from children under 13 through our general business inquiry forms.
If you believe a child has submitted personal information through these forms, please contact us so we can review the situation.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable legal requirements.
When changes are made, the effective date displayed at the top of this page will be updated.
13. Contact Information
For privacy questions, communication preferences, or requests concerning your information, contact:
Chuck Beyers Media LLC
Website: https://browndog.app
Email: [email protected]
Phone: (513) 500-4635
Questions about your privacy?
We're happy to help you understand how your information is handled or how to manage your communication preferences.